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5.-Customer-churn-article.webp

Analyzing Customer Churn in Telecom Company - [Tableau]

  • Investigated a dataset from a telecom company called "Databel" to reduce churn rates from 26.86% to 10% by creating a functional dashboard to identify affected areas and reduce customer churn

  • Created 11 graphs and visualization using filters and parameters, and combined them together into a story to share insights.

Tableau Dashboard

Video 
Presentation

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